Accessibility Statement

Cool Springs Chiropractic is committed to making our website and in-office services accessible to all patients and visitors, including those with disabilities. We believe everyone should be able to find care information, book an appointment, and access our services with ease.

1. Our Commitment

We work to ensure our website is usable by people with a wide range of abilities and the assistive technologies they rely on. Accessibility is treated as an ongoing part of how we design, build, and maintain our site — not a one-time project.

2. Standards We Follow

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with visual, hearing, motor, cognitive, and other disabilities.

3. Steps We’ve Taken

Specific measures include:

• Semantic HTML structure (headings, landmarks, lists)
• Descriptive alt text on images that convey information
• Labels on all form fields; errors announced clearly
• Full keyboard navigation with visible focus indicators
• Sufficient color contrast between text and background in body content
• Respect for user preferences such as reduced-motion settings
• A “skip to main content” link for screen reader and keyboard users
• Mobile-first responsive layouts tested across viewport sizes

4. Known Limitations & Ongoing Work

Despite our efforts, some content may not yet be fully accessible. Known areas we’re working on include:

• Older patient-intake PDFs that are scanned images; we are replacing these with text-based, fillable versions
• Third-party embedded content (such as maps or scheduling widgets) whose accessibility depends on the vendor

If you encounter an accessibility barrier anywhere on the Site or in our office, we want to hear about it so we can fix it.

5. Alternative Ways to Access Our Services

If any part of our Site is difficult for you to use, we are glad to help you directly:

• Call us at (615) 503-9900 during business hours
• Email us at info@coolspringschiropractic.com and a team member will reply
• Visit the office at 3252 Aspen Grove Drive, Suite 13, Franklin, TN 37067 for in-person help booking or completing paperwork

6. Feedback

We welcome feedback on how to improve the accessibility of our Site. If you have a specific concern, suggestion, or request for an alternative format of any content, please contact us using any of the methods above and include:

• The URL (web address) of the page you were on
• A description of the issue you experienced
• The assistive technology or device you were using, if any

We aim to respond to accessibility feedback within three business days.

7. Changes to This Statement

We review and update this statement as the Site and our practices evolve. Changes will be posted on this page with a new “Last updated” date.

8. Contact Us